How do I get started?
Tandem makes it easy. You can sign up online or give us a call at 1‑800‑370‑3377 for personalized assistance. We provide access to exceptional caregivers for your specific needs, schedule, and budget.
How does Tandem work?
It's simple. Our Care Team helps you to create your customized Care Plan and you select and hire your primary caregiver, along with up to four back-ups, to ensure you're always covered. Then you automatically schedule shifts, manage your care, and receive updates using your online account.
Who employs the caregiver?
Tandem enables you to employ your caregiver(s) directly — saving you money and giving you full control. We provide integrated tools for payroll management, including automatic tax deductions and signature-ready tax paperwork.
Are all caregivers screened?
Absolutely. Every caregiver featured on our website has been through a detailed screening process which includes a multi-step criminal background check, personal interview, and reference verification. We only accept caregivers who meet our high standards. Your safety is our top priority.
How much does it cost?
Tandem caregivers set their own rates. Your caregiver is paid his/her hourly rate and Tandem charges you a service fee of 20%. For example, if you pay your caregiver $15/hr, your total estimated cost with employment taxes and our fee ($3/hr) is $19.76/hr.
What are the benefits of hiring directly?
Tandem provides Personalized Private Caregiving Solutions® — allowing you to easily select, hire and schedule the care you need, when and where you need it. We are more cost-effective than traditional caregiving agencies and we provide phone support whenever you need it.